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Neglect also may be due to the intentional failure of the caregiver to meet the adult's needs.

Adult Protective Services staff investigate reports of abuse, neglect (including self-neglect) or financial exploitation of adults who are unable to protect themselves due to a physical or mental limitation.This was later repealed and amended to include all adults with the passage in 1978 of the Tennessee Adult Protection Act. Report Abuse and Neglect Toll free: 1-888-APS-TENN (1-888-277-8366) Online: INVESTIGATION PROCESS / WHAT WILL HAPPEN A DHS/APS counselor will visit the adult to determine the need for protective services.Family, friends, or professionals who know about the adult's situation may be contacted.APS staff assess the need for protective services and provide services to reduce the identified risk to the adult.Call: Toll Free 1-888-APS-TENN (1-888-277-8366) Or, report suspected abuse online at our secure site: The Tennessee Department of Human Services' Adult Protective Services unit is partnering with the Tennessee Department of Commerce and Insurance and the Tennessee Vulnerable Adult Coalition (TVAC) to help raise awareness and stop elder abuse.