Microsoft money updating accounts hung up

04 Oct

Last week’s update for Windows 10 Anniversary Edition (KB3194496) has trapped some users in an unending reboot loop.

Microsoft has told ZDNet that it’s already in the process of fixing the problem and will release an updated script in the near future.

A fix has been pushed out for the issues but the company has provided no details into what went wrong or what the patch fixes.

The supposed link to a knowledge base (KB) article that’s supposed to describe the problem is actually dead as of this writing.

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I appreciate your patience and look forward to your reply.

The company has repeatedly promised that by giving up this control, its customers will receive more timely updates, features, and improvements.

It’s the kind of promise that requires an ironclad commitment to shipping stable software — and Microsoft has been dropping the ball in myriad ways ever since Windows 10 launched.

Thank you for any information regarding my requerst.

Update (10/6/2016): Microsoft insists that this problem only affected people in the Windows Insider Program, though it has not explained why others not in that program would have been impacted by the latest patch.