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You can add survey forms before and after a live chat session, so you can evaluate how your support team is doing.During your off-hours your users can also conveniently send a support ticket directly from live chat.A shop’s usability stands or falls by its guidance and support options.

That means you can chat with customers while you’re on the go, without having to log in to your Word Press dashboard.

Pricing: Live Chat has different plans for businesses of all sizes.

Their starter plan starts from per agent per month billed annually, or for month-to-month. Special: WPBeginner users get 30% off the first payment when you use our Live Chat Inc Coupon.

Live chat is the easiest and fastest way for the customer to contact foodpanda whenever there is a problem.

Agents can handle multiple chats at once, so the wait time is reduced and customer’s have a better experience.